Downloads & Refunds
Download Policy
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Immediate Access
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Once your payment has been successfully processed, you’ll receive immediate access to your purchased digital content.
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A download link will be sent to your registered email address. Please ensure the email entered during checkout is accurate.
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Download Limit
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Each digital product can be downloaded up to 2 (customizable to store policy). This ensures you have adequate access to your purchase.
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The download link will remain active for 5 (specify duration), after which it will expire.
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Device Compatibility
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Our digital products are optimized for various devices, including desktops, tablets, and smartphones. However, we recommend ensuring compatibility with your specific device before purchasing.
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Non-Transferable
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All digital purchases are for personal use only and cannot be shared, redistributed, or resold.
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Refund Policy
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Digital Downloads
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As digital products are instantly accessible, they are non-refundable unless the file is defective or the content cannot be accessed as intended.
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If you experience technical issues with your download, please contact us within 7 days of purchase at info@wisdompathpress.com.
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Refund Exceptions
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Refunds will not be granted for issues such as a wrong purchase, compatibility problems, or changes in personal preference. Please double-check the product description before purchasing.
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Defective Products
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If a purchased file is corrupted or incomplete, we will gladly provide a replacement or assist in resolving the issue.
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Workshops and Services
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Refund policies for workshops or other services vary depending on the event. Specific details will be provided at the time of registration.
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How to Request Support or a Refund
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If you need assistance, email us at info@wisdompathpress.com with your order details (order number, name, and purchase date).
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Include a description of the issue and any supporting screenshots for faster resolution.
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Please allow up to 3 business days for our team to respond to your inquiry.