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Downloads & Refunds

Download Policy

  1. Immediate Access

    • Once your payment has been successfully processed, you’ll receive immediate access to your purchased digital content.

    • A download link will be sent to your registered email address. Please ensure the email entered during checkout is accurate.

  2. Download Limit

    • Each digital product can be downloaded up to 2 (customizable to store policy). This ensures you have adequate access to your purchase.

    • The download link will remain active for 5 (specify duration), after which it will expire.

  3. Device Compatibility

    • Our digital products are optimized for various devices, including desktops, tablets, and smartphones. However, we recommend ensuring compatibility with your specific device before purchasing.

  4. Non-Transferable

    • All digital purchases are for personal use only and cannot be shared, redistributed, or resold.

Refund Policy

  1. Digital Downloads

    • As digital products are instantly accessible, they are non-refundable unless the file is defective or the content cannot be accessed as intended.

    • If you experience technical issues with your download, please contact us within 7 days of purchase at info@wisdompathpress.com.

  2. Refund Exceptions

    • Refunds will not be granted for issues such as a wrong purchase, compatibility problems, or changes in personal preference. Please double-check the product description before purchasing.

  3. Defective Products

    • If a purchased file is corrupted or incomplete, we will gladly provide a replacement or assist in resolving the issue.

  4. Workshops and Services

    • Refund policies for workshops or other services vary depending on the event. Specific details will be provided at the time of registration.

How to Request Support or a Refund

  1. If you need assistance, email us at info@wisdompathpress.com with your order details (order number, name, and purchase date).

  2. Include a description of the issue and any supporting screenshots for faster resolution.

  3. Please allow up to 3 business days for our team to respond to your inquiry.

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